Responsive, and their cleaning process sure seems thorough. Had a problem with one rug but they gladly re-did it. When you call it's usually one of the owners that picks up.
Both of the people that we dealt with at S&S were very professional and friendly, and honest. They repaired our dining room rug quickly, and now it is not even noticeable that there was a tear at one time. Their price for the repair was very fair. We would certainly recommend them for rug repair.
We use S&S rug cleaners for all of our rug cleaning and recommend them to all of our clients. Steve & Stoney are knowledgeable, attentive, affordable and fast. They also offer micro-seal which is very effective on both rugs and upholstery. We couldn't recommend them more highly.
I've used them three times over the past few years and they are amazing, professional and trustworthy. They make the whole process very easy. And my rugs always look brand new.
The absolute best rug cleaners in Atlanta!!!! Bring your fine rugs here to be cleaned, restored and or repaired. I've never been disappointed with the cleaning service or the customer service. Steve and Stoney are the experts that you can depend on!
They did a wonderful job cleaning my oriental rug. They are professional in every way. I will go back!!
These guys do excellent work! They are extremely professional, best in the business!
I would use no one else for all rug cleaning needs.
A great company!
Steve and Stoney are fantastic. They have been cleaning my area rugs for over 8 years. I have four dogs who are sometimes not kind to my rugs, but S & S is always great about cleaning and repairing them so they seem like new. Note that they specialize in higher end rugs. The cleaning and repair on this type of rug is typically at a higher price point. However, the quality that S & S delivers is outstanding. They will pick up the rugs and drop them back off or lay down the rugs for you, whichever is preferable. I have and will continue to refer them. Highly recommend. They are incredibly easy to work with!
I brought these guys a rug that some other company really messed up and they gladly fixed it for me. What impressed me the most was that the owners are the name and face of the company. I got the feeling that if there were any problems they would take care of it personally. Not that there were any problems. I will without a doubt be bringing all my rugs to them in the future.
Our area rugs were in serious need of deep cleaning including dog urine on some of them. The results of S&S were amazing. The rugs look and smell brand new. Highly recommend their services and we had them back within a week of pick-up!!!!
i've used their services several times and have been more than pleased each time. the owners are 100% hands-on, do their own pick-ups and deliveries and are very honest and pleasant. will use again...and again...and again!
I have used S&S to clean my rugs for several years. Last week, I left a painting class and didn't realize that I had dark green oil paint on the bottom of my shoe. I accidentally tracked the paint all over three of my rugs, including a very expensive 9x12 oriental rug that I bought about 6 months ago. I was in a panic and called Stoney at S&S. One of his guys happened to be in my area, and he came right over and took all three rugs immediately back to their shop so that they could get to work on them. I am an oil painter, so I know by experience how hard it is to get oil paint out of anything. I was really concerned. Well, they got the paint out of all three rugs, and they are delivering them this afternoon. I can't say enough about this company! They are always friendly and professional. My rugs always come back looking new. They are fantastic!!!